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Shipping Policy

Shipping & Tracking

    • Free Shipping on all orders over $20
    • Orders under $20 ship for $4.99
    • Funds Received: Orders will be processed and shipped within 1-2 business days from the time payment has been received and funds cleared.*
    • Ship From Location: Orders ship from multiple locations throughout the US and Vanuatu.
    • Shipping Notifications & Tracking: Email notifications are sent when your order is received. You will get another email when your items ship with shipping and tracking information included.**
    • Shippers & Carriers:
      • UPS: Takes about 2-6 business days depending on your location counting from the day it ships out.
      • USPS Priority and First Class Mail: It takes about 2-7 business days depending on your location counting from the day it ships out.
    • *Soyworks Candles: Each candle is hand-poured to order. Production time takes about 5-7 business days. After that, candles will be shipped via USPS.
    • Volcanic Earth skincare products: Ship via Vanuatu Post. It takes about 7-14 business days from the day it ships out. **No tracking information will be included for this ship method.
    • Packaging: We partner with companies who are committed to using minimal packaging and who use recycled and recyclable packaging when possible.